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For distributors and their art departments

One client logo, six different answers

The pens go to a pad printer, the polos to an embroiderer, the tumblers to a laser, the tees to a screen printer. Same logo, same client, four suppliers — and four different opinions about whether your file is acceptable.

What each method needs

MethodNeedsWhere it breaks
Screen printSeparable paths, one group per ink, spot colours namedGradients and photographic detail; anything under about 0.5 mm of stroke
EmbroideryClean outlines to digitize from, then a stitch file (DST, PES, JEF)Fine text under roughly 5 mm; tight counters in letters fill in
Laser engravingVector paths for cut lines, or a high-contrast raster for fill engravingMid-tones on most substrates; the laser fires or it does not
Pad printingVector, one plate per colour, generous trapVery fine detail — the pad distorts as it picks up and lays down
Rotary / diamond engravingSingle-line or outline vector geometryFilled artwork with no usable centreline
Digital / DTF transferHigh-resolution raster is acceptable, vector still preferredLow-resolution web images — the most forgiving method, still not magic
The one thing they agree on

Every column above starts from vector. It is the only form that converts down to all of them: separations, a digitizing source, a cut line, a plate, a high-resolution raster. From a JPG off the client's website you can produce one of those, poorly, and you will be paying someone to rebuild it before the first sample ships.

The step worth automating

Getting from what the client sent to clean vector is the same operation every time, on every order, for every method. It is repetitive, it is well defined, and it is bought file by file at a price that nobody totals up.

What comes after — choosing the imprint, setting the trap, deciding what to drop at 15 mm — is judgement, and it should stay with your art department. We are not suggesting otherwise.

Convert a client logo free

What distributors ask

Why does one supplier accept the file and the next one rejects it?

Because they are doing different things with it. A DTF transfer can work from a good raster; a pad printer needs a plate per colour and cannot make one from pixels. The file did not change, the requirement did.

Why does everyone still ask for vector?

Because it is the only form that converts down to all of them. From clean paths you can produce separations, a digitizing source, a cut line and a high-resolution raster. Starting from a JPG you can produce exactly one of those, badly.

The client only has the logo from their website. Is that normal?

Extremely. Most small businesses never received the source files, or lost them when the designer moved on. It is the default situation, not the exception, which is why art charges exist as a line item across the industry.

What does this actually cost a distributor over a year?

Count the orders last quarter where the client artwork was not usable as supplied, multiply by your supplier art charge, then by four. Most distributors have never run that number, which is precisely why it never gets managed.

Where can automation genuinely take the work off us?

On the conversion itself — getting from what the client sent to clean vector. That step is repetitive and well defined. Choosing the imprint method, setting the trap, deciding what to drop at small sizes: those stay with your art department, and should.

Doing this for customers?

If promotional product decoration is your business, you are probably paying per file.

An outside art service charges 6 to 26 dollars a logo and comes back the next day. Redrawing it yourself costs half an hour you could bill. A year here is $49 for 25 conversions every month, every machine format included, which works out cheaper than two outsourced logos.

Everything on this page stays free. This is only worth it if you do volume.